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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Haley Harden Patton

November 9, 2026

5 out of 5 rating by Haley Harden Patton
"I have been a customer for several years with this state farm office. I will stay with this office and Michelle as long as I can, and refer as many people as possible, so that everyone can experience what a loyal, supportive, caring insurance agent on your side is about. I never had a personal relationship with any agent, especially an insurance agent, until now. When I called the office recently and asked for my favorite agent, Michelle, she answered and asked how I was doing by my first name. I was shocked she even remembered me! I will never go back to geico or any other office anywhere. Thanks Michelle for treating me so well!"
We responded:
"Thank you, Haley, for sharing your experience! I'm really happy to hear how much you appreciate the personal touch Michelle brings to our office. It's wonderful to know that her dedication and care have made such a positive impact on your experience with us. We truly value your loyalty and referrals. Feel free to reach out if you need anything else!"
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Ahron Fraiman

November 5, 2026

5 out of 5 rating by Ahron Fraiman
"I have been dealing with Kyle for over five years since moving to Florida. He is so professional, friendly, and knowledgeable.
He makes the process of dealing with a large insurance company like State farm feel individualized and relatable. Would recommend him and the team with out any hesitation!"
We responded:
"Ahron, thank you for taking the time to leave us a review! I'm really happy to hear that Kyle has been providing you with such professional and friendly service over the years. It's great to know that you feel valued and well taken care of by our team. We appreciate your recommendation! Let us know if we can help with anything else."
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cecrodmj

November 3, 2026

5 out of 5 rating by cecrodmj
"It was such a pleasure to work with State Agent, Michelle. She was awesome and made our switch to State Farm so easy! She found a coverage similar to what we had and was very knowledgeable at explaining different coverages. Also, she was so fast in getting us information every time we had a question or asked for a comparison. I highly recommend Michelle she’s the BEST!"
We responded:
"I'm so happy to hear that Michelle made your switch to State Farm smooth and easy. It's great to know she was able to provide you with the information you needed quickly and clearly. We appreciate your recommendation!"
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Jennifer Lorza

October 30, 2026

5 out of 5 rating by Jennifer Lorza
"I can't say enough amazing things about Michelle at the Chris Tighe Insurance Group! She is incredibly knowledgeable, attentive, and always quick to respond. She truly goes above and beyond to find you the best coverage at the best pricing. Her customer service is exceptional! If you're ever in need of insurance, I highly recommend reaching out to this group and asking for Michelle. You won't be disappointed!"
We responded:
"Jennifer, thank you for your review! I'm glad to hear Michelle provided you with exceptional service. We pride ourselves on offering the best coverage and pricing, and it's wonderful to know Michelle has succeeded. We appreciate your support and recommendation. Feel free to reach out if you need anything!"
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Lorenzo Rivero

October 30, 2026

5 out of 5 rating by Lorenzo Rivero
""Michelle was great!!!!She patiently explained my auto insurance policies. She responded to me quickly, efficiently and cheerfully!""
We responded:
"Lorenzo, thank you for taking the time to leave us a review! I'm happy to hear that Michelle was able to assist you with your auto insurance needs and provide such a positive experience. We're here to make things as clear and efficient as possible. Let us know if we can help with anything else!"
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Brittany

October 28, 2026

5 out of 5 rating by Brittany
"Great customer service and my concerns are always handled in a timely manner with clear communication. Michelle is a gem and makes everything so easy. Would definitely recommend to anyone I know."
We responded:
"Brittany, thank you for your review! We're glad you appreciate our customer service and communication. Michelle is a gem, and your recommendation means a lot. Reach out if you need anything else!"
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erica diaz

October 27, 2026

5 out of 5 rating by erica diaz
"⭐⭐⭐⭐⭐

Michelle was absolutely amazing to work with while helping me get my policy with State Farm! She was kind, attentive, patient, and incredibly helpful throughout the entire process. She took the time to answer my questions, made me feel comfortable, and made everything so easy and stress-free. It’s refreshing to work with someone who genuinely cares about their customers and goes above and beyond to provide excellent service. Thank you, Michelle, for such a wonderful experience! I highly recommend her to anyone looking for outstanding customer service. ❤️"
We responded:
"Erica, I'm so glad to hear that Michelle made your experience with us easy and stress-free. It's great to know she was able to provide the attentive and caring service you deserve. We appreciate your recommendation and are here if you need anything else!"
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Zach Bless

October 21, 2026

5 out of 5 rating by Zach Bless
"Honestly I want to give them a 10 ⭐️
Kyle & Alex were simply phenomenal, relatable and Professional. I appreciate their patience and assistance on getting me set for my Life and car insurance!"
We responded:
"Zach, thank you for taking the time to leave us a review! I'm really happy to hear that Kyle and Alex made such a positive impression and were able to assist you with your life and car insurance needs. Your kind words mean a lot to us. We're always here if you need anything else!"
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Barbara Ferring

September 24, 2026

5 out of 5 rating by Barbara Ferring
"If you are looking for a exceptional insurance Company with exceptional people, this is the Agency. Everyone’s always competent and so pleasant. Two of my favorites are Oscar and Michelle. We have four vehicles insured with them and have never had a dad experience!! If you are looking they are the BEST!!"
We responded:
"Thank you, Barbara! I'm really happy to hear that you've had such positive experiences with our office. It's wonderful to know you're satisfied with the service for your vehicles. We're always here if you need anything else!"
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Miriam H.

September 4, 2026

5 out of 5 rating by Miriam H.
"Always a great experience and knowledge, trustworthy."
We responded:
"Thank you, Miriam! I'm happy to know that you find our office to be knowledgeable and trustworthy. It's always our aim to provide a great experience. Let us know if we can help with anything else!"
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Carmelinda Escuder

August 31, 2026

5 out of 5 rating by Carmelinda Escuder
"Michelle Paelez is a great StateFarm Agent. She patiently explained my auto ins. options so well that I decided to place my homeowner’s policy with StateFarm too! She responded to me quickly, efficiently and cheerfully!"
We responded:
"Thank you, Carmelinda! I'm glad we could help you with your insurance options and that you felt confident choosing us. It's wonderful to know you received quick and cheerful service. Let us know if we can help with anything else!"
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Tedfio1 Tedfio1

August 18, 2026

5 out of 5 rating by Tedfio1 Tedfio1
"Kyle was very professional and did a great job."
We responded:
"Tedfio1, thank you for taking the time to leave us a review! I'm happy to hear that Kyle provided you with professional service and did a great job. We're proud to have him on our team. Let us know if we can help with anything else!"
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Tara Chambers

July 31, 2026

5 out of 5 rating by Tara Chambers
"Gina Owens has been my state farm agent for the past year. Gina is smart, fast and on top of things. She 100% knows what she is doing, and she does it well! I highly recommend her!"
We responded:
"Tara, I'm really happy to hear that Gina has been providing you with such excellent service. She's a valuable part of our team, and it's great to know she's making a positive impact. We appreciate your recommendation! Let us know if we can help with anything else!"
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john atelean

July 30, 2026

5 out of 5 rating by john atelean
"Michelle is the Best ! Very thorough and pleasant… Buy your insurance policy from this very considerate agent .."
We responded:
"Thank you, John! I'm glad you had a thorough and pleasant experience with our office. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
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Jennifer Pane

July 23, 2026

1 out of 5 rating by Jennifer Pane
"Won’t stop calling me! Idk how he got my number! 🤬"
We responded:
"We're sorry for the frustration this caused. We have removed your information from our contact list, and you should not receive any further calls from us. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention."
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MIKE ROY AUTOMOTIVE INC

May 23, 2026

5 out of 5 rating by MIKE ROY AUTOMOTIVE INC
"Had State Farm forever. Not cheapest, but always taken care of. House and three cars."
We responded:
"Thank you! I'm happy to hear that you've been with State Farm for so long and feel well taken care of with your insurance. We truly value your trust in us. Let us know if we can help with anything else!"
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Georgia Carroll

April 9, 2026

5 out of 5 rating by Georgia Carroll
"My experience looking for auto insurance turned into a very enlightening and pleasant event. Kyle Buckner at State Farm Insurance in West Palm Beach, FL was a wealth of experience and information and with his pleasant personality and relaxed demeanor, I knew I had finally found an insurance company and representative I could trust and save a great deal of money at the same time. I recommend him wholeheartedly."
We responded:
"Thank you, Georgia! I'm so glad to hear that Kyle made your search for insurance both enlightening and enjoyable. His expertise and friendly approach are truly valued here. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
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Gloria Forman

January 22, 2026

5 out of 5 rating by Gloria Forman
"Kyle Buckner was amazing and a true professional. He showed patience with me even when I was being a little difficult and help me understand the coverages. I can't thank him enough for his upmost customer service skills."
We responded:
"Thank you, Gloria! I'm so happy to hear about your positive experience with Kyle. His professionalism and patience are truly valued in our office. We appreciate your feedback and are here for any future insurance needs you might have. Thanks for choosing us!"
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Rita Rubinstein

December 6, 2025

5 out of 5 rating by Rita Rubinstein
"Thank you to Gina Owens for excellent service and for helping me with insurance needs. I look forward to continuing to work with you. Boris Rubinstein."
We responded:
"Boris, thank you for your kind words! I'm delighted to hear that Gina provided you with excellent service and assistance with your insurance needs. We're excited to continue working with you and are here for any questions or needs you may have. Let us know if there's anything else we can do for you!"
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ImaniTheGoddess

November 6, 2025

5 out of 5 rating by ImaniTheGoddess
"Amazing customer service"
We responded:
"Thank you for your wonderful feedback! I'm happy you had a great experience with our customer service. Let us know if you need anything else!"
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Jen Schwager

October 28, 2025

5 out of 5 rating by Jen Schwager
"Gina is excellent, helpful and always gets back to me right away. The service to detail is terrific. I highly recommend Chris Tighe Stare Farm"
We responded:
"Thank you for your review, Jen! I'm happy to hear that Gina has been helpful and responsive to your needs. We appreciate your recommendation and are committed to providing detailed service. Let us know if there's anything else we can assist you with!"
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merrlin Bracken

September 25, 2025

5 out of 5 rating by merrlin Bracken
"I fell for an online scam for car insurance. But the agent that called me. Her name was Chantel and said, are you willing to give me a chance. And even though she was not connected with the "$19 a month insurance scammers". She has the biggest personality and was able to save me half of what I've been paying for the last 10 years. If you're looking for car insurance. I would highly recommend State farm. Christopher Tighe's office was the ones that helped me. And Chantel is the representative that I spoke with. I know it's only a five-star review but I give her at least 10 more. 😁 I am very happy with the outcome of today."
We responded:
"Thank you, Merrlin, for sharing your experience! I'm so glad Chantel could assist you and make a positive impact. Your recommendation means a lot to us, and we're delighted to have you as part of our State Farm family. If you ever need anything else, feel free to reach out!"
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Laurent Cohen

September 12, 2025

5 out of 5 rating by Laurent Cohen
"The service with Kyle is flawless - he is efficient and always finds ways to find the best solution"
We responded:
"Laurent, thank you for your feedback! I'm happy to hear that Kyle provided such efficient service and found the best solutions for you. Our team is committed to delivering top-notch service. Let us know if there's anything else we can assist you with!"
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Kimberly Johnson

September 12, 2025

5 out of 5 rating by Kimberly Johnson
"Very friendly and knowledgeable"
We responded:
"Thank you, Kimberly! I'm happy you found our team friendly and knowledgeable. We’re committed to providing excellent service. Let us know if you need anything else!"
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Kristi Buckmaster

September 12, 2025

5 out of 5 rating by Kristi Buckmaster
"Gina is great. She is very helpful."
We responded:
"Thank you, Kristi! I'm happy to hear that Gina was able to assist you so well. Our team is dedicated to providing helpful service, and it's wonderful to know Gina made a positive impact. If you have any more questions or need further assistance, feel free to reach out!"